Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...knowledge and years of relative experience. We have an immediate opening for a well-seasoned Business Development Representative for The Roof Depots New Construction Division. You will drive revenue growth by cultivating and expanding relationships with builders,...
...Elkhart and Saint Joseph counties. Services include residential settings, employment services, day programming, and therapies such as behavior consultation and music therapy. ADEC has a Music Therapist internship opportunity, working with a team of experienced Music...
Analyst, Financial Planning & Analysis (FP&A) Location Peachtree Corners, GA : What We Need Corpay is currently looking to hire an Analyst, Financial Planning & Analysis (FP&A) within our Corporate Payments division. This position falls under our Finance line of business...
...Social Media Assistant (US) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that... ...Upskilling Opportunities ~100% Work-From-Home ~ Exceptionally Supportive Team ~ Opportunities...
...00 company and a Certified Great Place to Work, with 2,000 team members in the Philippines... ..., age, or veteran status. Work from Home PLUS Peak Support offers all the convenience... ..., high-quality content tailored to target audiences, including blog posts, whitepapers...