Job Description

Radiant Plumbing & Air Conditioning Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out-we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain-apply today and join the best in the business! We are hiring for 2 specifics schedules: Monday - Friday 12pm-8pm CST Friday - Tuesday 9am-6pm CST The Good Stuff: Medical, Dental and Vision Insurance Pet Insurance Work from home! Employee Discounts 401k with 4% company match PTO, Paid Holidays, Paid Parental Leave Company provided laptop, monitor, and headset Our Ideal Candidate: Service Titan Experience is a must! Experience in the Home Service industry is highly preferred. Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out) Strong attention to detail. Sound critical thinking & problem solving. Ingenuity and resourcefulness. Superhuman ability to multitask. Provides a 5-star customer experience. An empathetic and upbeat attitude. A backbone! Our dispatchers thrive under pressure. Driven for excellence. Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of service techs Communicate with customers in a timely & effective manner Understand sales goals & hold team accountable What you need: HS Diploma or GED 1+ year of dispatch experience, preferably dispatching technicians Proficiency with Microsoft Office or Google Suite Service Titan experience preferred High ability to multi-task and switch tasks quickly Excellent organizational skills We are Radiant - hard to join, harder to leave! Radiant Plumbing and Air Conditioning

Job Tags

Holiday work, Monday to Friday,

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