Job Description
Career Opportunities with NFC Amenity Management
A great place to work.
Careers At NFC Amenity Management
Current job opportunities are posted here as they become available.
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We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming is a must! This full-time position has a schedule of M-F 7am-3pm, but it requires some schedule flexibility for shift coverage in emergency situations.
The pay for this position is $50,000 per year.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
An NFC Amenity Management Spa / Fitness Director creates a well-run operation with the fitness center, spa and amenity space. This is done by developing a winning team to ensure all clients and guests are receiving a 5 Diamond Experience.
Reports To: Area Director
Responsibilities
Ensures the Fitness/Spa and Amenity spaces are operating effectively and in accordance with Property Management and/or Board of Directors' expectations
Develop a monthly Calendar of Events
Maintain Client Satisfaction which will result in the retention of the Contract
Ensures each client and guest receives a Warm Welcome and Fond Farewell
Recruits, trains, motivates, supervises and mentors team members - leads by example
Ensure that all team members are trained to react intelligently and quickly to any and all emergency situations
Use Company Approved Team Scheduler to ensure payroll budget compliance
Ensures 5 Diamond Performance Standards are followed by team members
Complete necessary Payroll Tasks by Company deadlines
Always looking for ways to “Wow” all clients by exceeding their expectations and striving to provide aggressive hospitality
Complete team member evaluations as required. Make hiring, promotion, disciplinary, and termination recommendations to the Area Director.
Maintain professional and technical knowledge about spa services and personal training by remaining current with trends in the industry.
Covers shifts for team members to ensure proper staffing requirements are maintained
Attends company meetings/trainings and ensures all team members participate in company training sessions
Maintain consistency of entire team of enforcing rules and regulations established by management and Complete daily inspections using cleaning checklists to ensure cleanliness.
Adheres to all NFC policies
Follows HR and Risk Management protocols
Monitors and reviews daily employee’s performance and provide necessary support, training or counseling as needed
Will schedule fitness and spa services as well as organizing wellness events
Performs miscellaneous job-related duties as assigned
Must hold current Personal Trainer certifications or equivalent educational degree(s)
Passion for Spa and Fitness, and helping others achieve their goals
Must have an outgoing personality
Must be hospitality driven and offer any necessary assistance to clients and guests
Must be able to coach and mentor team members
Must possess the ability to multi-task
Must possess ability to work in a team environment
Knowledge, Skills & Abilities Required
Basic knowledge of Microsoft Office (Word & Excel) and the Internet
Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken
Proven leadership ability to develop and motivate team members and effectively provide supervision as well as train members to deliver high level customer service
Effective interpersonal communication skills (written and oral) with ability to engage positively with clients
Diplomatically handle delicate and challenging client concerns
Must be well versed in budgetary and cost control responsibilities
Ability to lift 50 pounds
Check out our website at nfcam.com and join our Social Networks:
Long list of discounts and benefits available to all employees.
Cellphone and other reimbursements for some applicable positions.
State required healthcare benefits available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#J-18808-Ljbffr NFC Amenity Management
Job Tags
Weekly pay, Full time, Contract work, Temporary work, Shift work,
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