Job Description
Please come join the as a Front Desk Guest Services Agent at the recently opened Renaissance Daytona Beach Oceanfront Hotel in Daytona Beach, Florida. We are looking for an experienced front desk agent. Previous hotel experience is required, previous Marriott experience very helpful. Local candidates only, non-smoking position.
BASIC FUNCTION
To attain the highest level of service to all hotel guests. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. DUTIES AND RESPONSIBILITIESSell rooms so as to maximize the average daily rate and occupancy.
Check in and out guests in an efficient and friendly manner. Maintain cash bank in order to receive payment and make change. Assist with reservations during each shift as needed. Know all Front Desk policies and procedures, including 100% guest satisfaction. Be knowledgeable of all hotel outlets and hours of operation. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. Record and process all wake-up calls, and follow up...EARN A BONUS UP TO $500! Hiring immediately! At Wegmans, our commitment to customers is simple: Every Day You Get our Best. As a Cashier, you'll provide incredible customer service by engaging customers in friendly conversation, carefully bagging items, and accurately...
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