Job Description

Job Description

Job Description

We are currently hiring a Front Desk Agent for the 3 PM to 11 PM shift. We’re looking for someone who is a fast learner , reliable, and willing to assist with laundry duties as needed. This role is key to providing exceptional guest service and supporting our team.

Requirements:

• Must be available to work weekends and holidays
• Friendly, professional attitude
• Ability to multitask and learn quickly
• Willing to help with laundry and light cleaning tasks
• Previous hotel or customer service experience is a plus, but not required

Duties Include:

• Greet and check in guests
• Handling guest requests and resolving issues
• Processing reservations and payments
• Light laundry and assisting with housekeeping as needed
• Communicating with other departments

If you're ready to join a hardworking, supportive team in a fast-paced environment, we'd love to hear from you!

$12 - $12.25 hourly

• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Perform regular bookkeeping duties: make sure hotel guest information is current and correct
• Mitigate customer complaints as needed

• Comfortable taking telephone calls and mitigating stressful situations
• 1+ year of hotel industry experience or related job preferred
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Comfort Inn is a well-established brand within the hospitality industry, known for providing comfortable accommodations and reliable service. Working for a reputable company can enhance an employee's professional profile and job satisfaction.

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