Inside Sales and Customer Service Representative Job at Nature First Landscaping, Raleigh, NC

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  • Nature First Landscaping
  • Raleigh, NC

Job Description

ROLEInside Sales Representative for Kirby VenturesEmployment Type: Full-Time, HourlySchedule: 40 hours per week (8am-5pm EST, Monday-Friday)COMPENSATIONOn Target Earnings: ~$50,000+ Hourly Rate: $16.00 per hourBonus Incentive: You will be eligible for performance-based bonuses tied to sales, service scheduling, and customer satisfaction metrics. Details of the Inside Sales Performance Incentive outlined below.Overtime: Eligible for overtime pay in accordance with federal and state laws.Who Were Looking ForYoure the kind of person who thrives on connecting with people and getting things done. You enjoy being on the phone, writing professional emails, and managing multiple customer conversations at once whether by text, call, or CRM. You take pride in staying organized and following through, knowing that consistent communication builds trust and drives results.Were looking for someone who:Has at least 2 years of professional sales experience, ideally in a home services or residential setting.Is comfortable making outbound calls both cold and warm and confident in turning leads into happy customers.Communicates clearly and naturally across phone, email, and SMS, adapting tone and approach to each situation.Is highly organized and detail-oriented, keeping CRM notes, quotes, and follow-ups up to date daily.Thrives in a fast-paced, collaborative environment, balancing multiple priorities without dropping the ball.Brings a positive attitude, persistence, and professionalism to every customer interaction.Is driven by results and motivated by the opportunity to earn more through performance-based bonuses.WHAT YOULL DOProactively engage with inbound leads via phone, email, and CRM to accurately quote prospects and schedule services and assessments.Present product/service value and handle objections through consultative conversations that educate customers and drive conversions, satisfaction, and loyalty.Maintain accurate records in the CRM and collaborate with technicians, operations, and marketing to improve lead quality, sales processes, and customer experience.Provide customer support for existing customers through strong relationship management skills. PERFORMANCE INCENTIVEThe Performance Incentive reflects the execution of the responsibilities outlined above. Schedule services, ensure customer satisfaction, and earn an uncapped bonus.OTHER BENEFITS Health, Dental & Vision Benefits: We offer a full suite of health coverage options through Blue Cross and Blue Shield of North Carolina, with the flexibility to choose the plan that fits your needs:WorkplaceThis role is remote-first and results-driven. You can work from home or anywhere that inspires you most of the time. You must be able to meet in person once per week for a company all hands meeting in Wake Forest, NC.Vacation2 weeks unpaid to be used as any time off desiredWHY THIS IS A BIG DEALYoure not stepping into a system youre helping us build it. This is a startup in every sense of the word without the venture capitalists. Getting in at the ground floor would make your name one people remember when they think, She helped launch that.We believe in giving real opportunity to real builders. Youre one of them.WHAT IS KIRBY VENTURES?Kirby Ventures, Inc. (KV) is the parent company behind a growing ecosystem of high-performance home-service brands each built around a shared mission: to elevate local service businesses into industry-leading brands that deliver excellence, create opportunity, and inspire pride.The VisionWere building a multi-brand home-services platform that brings professionalism, innovation, and heart to industries often overlooked. Our goal is to transform how people experience home services creating lasting value for customers, employees, and communities alike.Current brands:Nature First Holdings full-service landscaping and outdoor livingSTEAMPRO residential & light-commercial interior/exterior deep cleaningWhat It Means for YouImpact at Scale: Your work helps power several high-growth businesses that improve how people experience their homes and communities.Career Runway: As new brands join KV, leadership and equity opportunities expand with the platform.Strategic Latitude: Each brand operates independently, so youll collaborate across diverse models from landscaping and cleaning to logistics and beyond.A Winning Culture: Youll be part of a team that values grit, excellence, and growth led by an entrepreneur whos been in the trenches and knows how to scale from zero to eight figures the right way.Lets GOOO!
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Nature First Landscaping

Job Tags

Hourly pay, Full time, Local area, Remote work, Monday to Friday, 1 day per week,

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