Job Description

About the Company

Join a fast-growing fertility clinic and play a vital role in supporting patients through their journey by ensuring accurate and timely billing.

About the Role

We are seeking a Medical Billing & Payment Posting Specialist who is highly organized, detail-oriented, and experienced in healthcare billing and payment posting. The ideal candidate will initially focus on resolving a payment posting backlog before transitioning into broader billing and claims responsibilities.

Responsibilities

• Daily Billing: Accurately process daily billing for fertility treatments, procedures, medications, and consultations using CPT/HCPCS, ICD-10 codes, and modifiers.
• Payment Posting: Post insurance payments to patient accounts, ensuring correct application to claims and documentation.
• Account Review: Conduct regular reviews of patient accounts to ensure billing accuracy and identify discrepancies.
• Discrepancy Resolution: Investigate and resolve inconsistencies in patient accounts or insurance payments.
• Patient Support: Professionally address billing inquiries, explain charges and payment options, and provide itemized receipts upon request.
• Insurance Verification: Assist in verifying insurance benefits and coverage prior to patient services.
• Compliance: Ensure adherence to HIPAA and federal/state regulations, coding guidelines, and clinic policies.
• Collaboration: Work cross-functionally with administrative and clinical teams to maintain accurate and current billing information.

Qualifications

• High school diploma or equivalent (Associate’s degree in Business, Healthcare Administration, or related field preferred).
• 2–3 years of medical billing experience, ideally in a fertility clinic or specialized healthcare setting.
• Demonstrated expertise in payment posting and claims submission.
• Proficiency with EMR systems and billing software.
• Strong understanding of CPT/HCPCS codes, ICD-10 codes, E&M codes, and billing modifiers.
• Knowledge of insurance processes and HIPAA compliance.

Preferred Skills

• Experience in hospital billing or fertility-specific billing.
• Background working in specialty practices or outpatient care.

Soft Skills & Attributes

• Excellent attention to detail and problem-solving skills.
• Strong communication skills—both written and verbal.
• Ability to handle sensitive information with professionalism and confidentiality.
• Effective time management and a self-starter mindset.
• Team player with the ability to work independently as needed.

Pay range and compensation package

Job Type: Full-time

Industry: Fertility / Specialty Healthcare

• Work-Life Balance: Early leave on Fridays
• Career Growth: Be part of a rapidly expanding clinic in a growing medical field.
• Supportive Team: Work closely with dedicated professionals in a collaborative environment.

Interview Process

• Step 1: In-person interview with the Manager of Operations and the Billing Supervisor
• Step 2: Follow-up interview (Zoom or in-person, same day or shortly after)

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