Job Description
Description:
Join Our Dynamic Medical Team as a Medical Group Medical Receptionist!
Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Practice location : Gregory Cox, MD - ReFocus Eye Health, 2 Hamilton Health Place, Hamilton, NJ
Your Impact:
· Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
· Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
· Utilize Nextech EMR system to efficiently schedule and manage patient appointments.
Perform Visual Field Diagnostic testing.
· Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
· Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
· Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
· Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements:
· Reliability, a positive attitude, and excellent teamwork skills.
· Strong communication and interpersonal abilities.
· Proficiency in data entry and computer skills.
· Ability to thrive in a fast-paced environment.
· Exceptional customer service skills.
· Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
· Must hold a high school diploma or equivalent.
Bonus Points:
· Prior experience in ophthalmology.
· Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
· Competitive 401(k) with matching.
· Comprehensive health, dental, and vision insurance.
· Disability and life insurance.
· Flexible spending account.
· Generous paid time off.
Important Details:
· Ability to handle a high-volume practice.
· This position is in person.
- Up to 40 hours per week
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
Requirements: