Job Description

** This position is eligible for a $6,000 Ortho Practice Manager Bonus Plan. **

InterDent was founded over 30 years ago. Today, under the brands Gentle Dental and Smile Keepers, our dental service organization (DSO) provides business support to nearly 200 practices in eight states including Arizona, California, Hawaii, Kansas, Nevada, Oklahoma, Oregon, and Washington.

Gentle Dental is seeking an engaging Ortho Practice Manager to develop leaders, create outstanding patient experiences, and impact growth in our Nevada & Oklahoma/Kansas regions. We are looking for someone who can direct a multi-unit portfolio of Ortho teams and offices by planning strategies and ensures consistent implementation. If you can lead a team of leaders, develop diverse teams, by coaching and mentoring, and by creating a robust culture that promotes positivity and growth, this is the role for you. 

This position will be based out of Las Vegas, NV.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs a combination, but not necessarily all, of the following duties:

• Monitor Ortho Revenue to ensure budget and Ortho start goals are met.
• Monitor Schedules (making sure templates are correct, track consults on the schedule, starts, production entered etc.)
• Monitor Ortho referral rates 
• Attend Monthly PM Meetings
• Ensure that both Ortho and GP teams are trained in entering patient information accurately in QSI programs 
• Aids Practice Managers and Directors of Operation in addressing patient concerns, grievances, and IR requests.
• Support the Director of Operations with Practice Managers that may have any office issues that pertain to Ortho.
• Support the Director of Accounts Receivables with A/R related needs.
• Signs off on adjustment requests when applicable after verifying for accuracy.
• Review and assist the Purchasing Department with any questionable orders.
• Manage incomplete Ortho contacts in Archimedes.

In addition to the core responsibilities described above, the Ortho Practice Manager is also responsible for:

• Organizes monthly provider schedules to ensure the days are allocated correctly based on current patient coverage and potential growth.
• Assists in recruiting, interviewing, and hiring Orthodontists and Ortho Assistants.
• Facilitates Ortho lunch and learns, for Orthodontist and office training.
• Ensures Ortho Assistant credentials are in compliance and training is completed as needed.
• Conducts regular calls with Ortho Treatment Coordinators and Ortho Practice Managers to discuss Ortho business and drive results.
• Conducts regular office visits to discuss Ortho business and drive results with Practice Managers and/or Ortho Practice Managers.
• Other duties may be assigned or modified as business needs dictate

Necessary Qualifications: 

• A minimum of 5 years of ortho experience
• Dental Leadership Experience
• Ability to effectively lead and coach Dental Professionals

Benefits

• Salary $65,000 - $75,000 DOE plus an annual bonus plan of $6,000
• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2500 depending on role)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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