Job Description

Children's Health (Dallas) is seeking a Registered Nurse (RN) Quality Assurance for a nursing job in Dallas, Texas.

Job Description & Requirements

• Specialty: Quality Assurance
• Discipline: RN
• Duration: Ongoing
• Employment Type: Staff

Job Title & Specialty Area: Patient Safety Specialist RN

rDepartment: Quality Patient Safety

Location: Dallas

Shift: Monday - Friday 8:00 am to 4:30 pm

Job Type: On-Site

Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
Facilitates cause analysis of actual or near miss events throughout the organization. Provides leadership, education, and mentoring to clinical stakeholders. Assists frontline managers /leaders with planning, developing, implementing coordination and evaluating operation and patient safety activities of the department. Facilitates multidisciplinary teams to achieve measurable and sustainable improvements in process and systems related to patient safety.

Responsibilities:
* Coordinates and facilitates the investigation, review and disposition of patient safety events though interviews, medical record and literature reviews and utilization of appropriate investigative tools.
* Utilizes high level organizational skills to manage projects.
* Serves as an expert in safety science and patient safety processes and outcomes to assist clinical and organizational stakeholders with information to improve patient safety.
* Works, in partnership, with clinical stakeholders; aggregates and analyzes data; identifies opportunities to improve patient safety; identifies trends and patterns related to near miss and actual events; develops conclusions and makes recommendations through data presentations to appropriate committees and/or teams.
* Takes operational responsibility for external survey completion as it relates to Quality and Patient Safety
* Conducts special projects / audits as assigned
* Collaborates with Accreditation and Regulatory Compliance to support necessary processes and documentation of event reviews.
* Services as a super user of various software systems such as, Excel, Power Point, Word, EPIC, Visio; able to design and develop necessary patient safety reports

Other information:

WORK EXPERIENCE
* At least 7 years of experience in a healthcare or clinical environment required
EDUCATION
*BSN required

LICENSES AND CERTIFICATIONS
* Current RN License
* CPPS 1 1/2 Yrs required
* CPHQ preferred

JOB PROFILE
* Requires depth within a specialized, critical discipline and/or breadth of substantive professional knowledge that crosses disciplines within the professional field
* Interprets internal/external business challenges and recommends best practices to improve products, processes or services
* May lead functional teams or projects with moderate resource requirements, risk, and /or complexity
* Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
* Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
* Works independently, with guidance in only the most complex situations
* Communicates difficult concepts and negotiates with others to adopt a different point of view

MANAGEMENT SKILLS
* Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
* Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
* Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
* Develop and use collaborative relationships to facilitate the accomplishment of work goals.
* Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
* Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
* Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
* Effectively manage one's time and resources to ensure that work is completed efficiently.
* Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
* Assimilate and apply new job-related information in a timely manner.
* Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

NON-MANAGEMENT SKILLS
* Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
* Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
* Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
* Develop and use collaborative relationships to facilitate the accomplishment of work goals.
* Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
* Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
* Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
* Effectively manage one's time and resources to ensure that work is completed efficiently.
* Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
* Assimilate and apply new job-related information in a timely manner.
* Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.

· 4%-10% employee savings plan match based on tenure

· Paid Parental Leave (up to 12 weeks)

· Caregiver Leave

· Adoption and surrogacy reimbursement 

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity. 

Children's Health (Dallas) Job ID #20474. Posted job title: RN Quality Assurance RN

About Children's Health (Dallas)

At Children's Health, our mission is to Make Life Better for Children for 110 years, and generation to come. We recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community.

Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Benefits

• Wellness and fitness programs
• Medical benefits
• Dental benefits
• Vision benefits
• Holiday Pay
• Pet insurance
• Employee assistance programs
• License and certification reimbursement
• Life insurance

Job Tags

Hourly pay, Holiday work, Work experience placement, Shift work, Monday to Friday,

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