Remote Dispatcher Job at BruntWork, Remote

ZGZhOVdWSFo0WDdKVjRybStqK1VHMEJ6V0E9PQ==
  • BruntWork
  • Remote

Job Description

40 hours per week

Monday to Friday – 11 AM to 7 PM EDT (1 hour unpaid break)

Saturday – 8 AM to 1:30 PM EDT (30 minute unpaid break)

We are seeking an energetic and positive Dispatcher to join our team. This role is crucial in bridging the gap between our clients and field technicians, ensuring efficient service delivery and high customer satisfaction. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • To schedule, create estimates, invoice, and book using Housecall Pro
  • Leverage customer service skills to satisfy clients and route technicians promptly
  • Monitor technicians’ progress throughout the day, ensuring efficient utilization
  • Interpret technician notes and service call details to make informed decisions
  • Prioritize and manage multiple service requests in a fast-paced environment
  • Contribute to improving operational efficiency and customer satisfaction

Requirements

  • Excellent customer service and communication skills
  • Ability to multitask, prioritize service calls, and have the ability to retain important information
  • Proficiency in Microsoft Excel and Word
  • Excellent planning and organizational skills
  • Self-motivated and detail-oriented
  • Technical mindset with ability to grasp basic equipment issues
  • Experience with Housecall Pro
  • Adaptability to handle diverse client needs and emergency situations
  • Problem-solving skills to address scheduling conflicts and unexpected issues
  • Experience in dispatch or related field preferred

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy job ID: 118956

Job Tags

Remote job, Permanent employment, Full time, For contractors, Freelance, Immediate start, Saturday, Monday to Friday,

Similar Jobs

Gobble Stop

Retail Employee - GS01 Job at Gobble Stop

 ...Gobble Stop is looking for a friendly, energetic, responsible individual for a full-time or part-time sales associate position at a locally-owned convenience store. Benefits: Quarterly bonus Holiday pay Vacation pay Parental leave Semi-annual evaluations... 

The Judge Group

Immigration Paralegal Job at The Judge Group

 ...Role Based Competencies: Decision-Making: Exercises sound legal and business judgment in high-stakes immigration matters, balancing compliance requirements with operational priorities. Comfortable making independent decisions within an established framework. Initiating... 

Midas

Midas Service Manager 3819 Fredericksburg Rd Job at Midas

Job Description Job Description Benefits: Bonus based on performance Competitive salary Profit sharing Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We ...

TransForce Inc.

CDL A Wholesale Transport Driver - $26-$32/hr - Tanker, Hazmat & TWIC Job at TransForce Inc.

 ...Required Additional Information CDL A Wholesale Transport Driver With Hazmat Tanker & TWIC |Hampden, ME Job Type:...  ...facilities. Key Responsibilities: ~ Starting Position for Weekends Friday-Monday. ~ Schedule Changes based on Tenure of... 

ACCA Careers

Global Mobility Tax - Senior Manager Job at ACCA Careers

 ...optimizing tax processes for employees on international assignments. This position is key in handling the tax consequences of global mobility and facilitating a smooth transition for employees across different countries. Your main objective is to reduce tax-related risks...