Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...a licensed practitioner and/or department leader, the Clin-Med Assist I independently provides and documents clinical care and associated... ..., or EquivalentBLS for Healthcare Providers, issued by AHAMedical Assistant Program/Certificate (new grads welcome)PREFERRED...
...Job Description Job Description We are seekinga Certified Flight Instructor (CFI, CFII)to become an integral part of our team! International Aero Academy is an FAA 141 flight academy. We train students from all over the world. We are owned and managed by former...
Minimum 1+ years pharmacy experience required.Fulfillment & Compounding Pharmacy Techs Needed IL License RequireWere seeking Fulfillment Technicians and Non-Sterile/Sterile Compounding Techs for a 13-week assignment starting ASAP . Contact Jeremy Schrader at Jeremy.Schrader...
Job Summary:Global Pre-Owned is seeking a skilled Auto Mechanic to join our team in Fayetteville, Georgia. This is a full-time position in the auto industry. As an Auto Mechanic, you will be responsible for diagnosing, repairing, and maintaining pre-owned vehicles to ensure...
...and bringing in new clients. A role as a Commercial Banker is for you.As a Commercial Banker on the Multinational Corporations (MNC) Global Passport Banking, Middle Market Banking team, you will focus on business development and play a pivotal role in expanding our...