Job Description

Job Title: Sales Operations Manager

Location: Remote

Duration: 3 + months

Job Description:

This role will:
Report to the Sales Operations manager responsible for Regional Operators, including Viaero Wireless and other accounts.
End to end responsibility of management of Quotes/Purchase Order/Invoicing/Billing, which includes project set up, validating cost and revenue drivers, ensuring schedules are met, and customer satisfaction is achieved.
Responsible for the preparation, development, and management of Client's Sales Operation related to Viaero Wireless and other accounts, which includes reviewing revenue forecast and cost expenditures.
Track achievement of contractual obligations.
Manage any contract amendments, change orders and contract dispute resolution.
Validate scope and contractual requirements for new Products or Services.
Interact with Client Networks management to ensure the team is knowledgeable of current projects, potential risks and associated opportunities.
Interact with customers to ensure there is alignment regarding projects schedule, requirements and funding.


Essential Duties & Responsibilities:
Manage phases of organization and operating budgets, including budget preparation, formulation, presentation, execution, and financial management policy
Develop, recommend and implement sound budget policies and financial procedures to enhance the fiscal oversight of funds. Lead matrix organization to ensure we capture all customer change requests. This includes managing sales, service operations, engineering, and finance
Set up of all projects to track schedule, quality, and Profit & Loss.
Prepare and present monthly updates on all projects to executive management
Develop process innovations through evaluation of current work processes and identification of improvement strategies
Foster strong relationships with key customer and Client Networks contacts
Manage cross-functional teams to resolve complex operational and organizational problems.


Background/Experience:
Bachelor's Degree with 4 to 8 years financial and operational management experience required
Project Management experience required;
Prior experience in sales, business development or sales operations with Viaero Wireless (or other Regional network operator) as customer is preferred.
Excellent interpersonal skills, as well as strong negotiation and client management skills.
Proficient in using MS Office products including Access, Excel, PowerPoint and Word.


Necessary Skills and Attributes:
Must have significant experience with project set-up, project execution, and financial management of complex business arrangements and agreements
Demonstrated ability to interact at all levels within a customer's organizations.
The ability to plan, organize and prioritize multiple sales and business development activities simultaneously in order to meet performance objectives.
Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience with high technical skills, management and operational experience.
Ability to negotiate and reach agreement through discussions and compromise.
Ability to direct a cross-functional Client team to achieve customer contracted objectives and team goals within established time frames and requirements.
The ability to develop clearly defined sales and business objectives.

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