At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

We Believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Would you like to be part of a new team chartered to build the next generation of customer data & analytics platforms? Our Customer Analytics Technology team is looking for a Scrum Master (individual contributor) to take an active role in managing our Agile delivery processes.

Our ideal candidate is enthusiastic about learning new and existing technologies and delivering exceptional software solutions. You will have proven critical thinking skills and a laser focus on pragmatic problem solving. We require a hands-on approach and the ability to exert influence across business and technology organizations. You should have a passion for enabling innovative use of data.

What you will do

• Collaborate with product owners to maintain a prioritized backlog and facilitate Agile/Scaled Agile release planning sessions
• Coach product owners and agile teams so that they become empowered and self-organized adopters of our agile SDLC
• Facilitate and ensure participation in all Agile ceremonies and practices on a day-to-day basis for multiple scrum teams
• Proactively identify and implement changes to help our teams continuously improve adoption and effectiveness of Agile ceremonies and practices
• Lead efforts to develop and maintain standards and best practices within the Agile framework
• Collaborate across the organizational boundaries to increase the effectiveness of Agile
• Implementing innovative solutions to manage program and project expectations with both technology and business leaders

What you’re good at

• Ability to exert influence across organizational boundaries without direct authority
• Excellent interpersonal skills and ability to work with diverse personality types
• Ability to understand and explain technical issues at a high level
• Exceptional communication, organization, and facilitation skills
• Strong negotiation and conflict resolutions skills, collaborative approach to driving results and achieving intended outcomes
• Being comfortable working under pressure and dealing with ambiguity
• Inspiring team members to improve their own performance and motivating teams to go beyond their role expectations and reach their highest potential
• Strong analytical and problem-solving skills with a high attention to detail

Required Qualifications:

• Certified Scrum Master (CSM) certification
• 5+ years of experience as a Scrum Master working with cross-functional teams
• 5+ years of experience implementing Agile (Scrum and Kanban) and Scaled Agile
• 3+ years of experience working with globally distributed team members on complex projects
• Hands on expertise as project admin in the Atlassian tool family i.e. JIRA, Confluence etc.

Preferred Qualifications:

• PMP certification
• Experience on data integration and data warehousing projects

• SharePoint and Clarity expertise in addition to Atlassian

• Proir experience in the financial services industry

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance