Job Description

Job Description

Job Description

Overview

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.”

Our Field Supervisors Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. Position is responsible for day-to-day leadership and supervision of a portfolio of customer accounts.

Location:

Luxury Corporate Center

The Loop - Downtown Chicago

Responsibilities

• A true Leadership position
• Ensure quality services are provided to meet customer expectations and contract requirements
• Regularly inspect, supervise, train, coaching, mentor, and lead security personnel assigned to the facility/building
• Perform operations related functions that include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work
• Assist in maintaining up to date and accurate timekeeping systems and records for staff
• Provide immediate response to emergencies and issues that arise
• Follow and coordinate established emergency response, action planning and procedures
• Maintain availability and to portfolio of accounts assigned
• May be required to initiate preliminary investigations into incidents
• Prepare reports on accidents, incidents, and suspicious activities, as required
• Prepare required weekly, bi-weekly and monthly manager reports
• Assist to procure, process and maintain uniforms and equipment
• The essential duties and responsibilities may differ by customer location assigned

Qualifications

• Active PERC
• Candidates should possess some of the following verifiable experiences:
  • 1-3+ years civilian law enforcement or private or corporate security experience
  • 2-4+ years military experience with a favorable discharge
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills
• Ability to work in a fast paced, customer service environment
• Excellent time management skills and the ability to prioritize and problem solve
• Good computer skills including Microsoft Office

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