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Senior Account Analyst - People Solutions (Employee Benefits) Join to apply for the Senior Account Analyst - People Solutions (Employee Benefits) role at Lockton Senior Account Analyst - People Solutions (Employee Benefits) 16 hours ago Be among the first 25 applicants Join to apply for the Senior Account Analyst - People Solutions (Employee Benefits) role at Lockton Receives and responds to routine Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff Prepares written correspondence and makes telephone calls to underwriters as requested by senior staff Reviews and processes policies and endorsements for accuracy of coverage, policy, content, and form completion Evaluates proposal policies with criteria outlined in check list and notifies more senior staff of any missing items or area of concern Assists in the renewal process by requesting and gathering enrollment, volume, benefit summary reports Helps produces employee communications such as newsletter, bulletins, overhead presentations as requested by senior staff Assists with financial reporting for renewals by gathering and compiling Client details Executes any requested changes on policies Periodically assists in loss-run requests Extends expiring binders as requested by senior staff Responds to and fulfills the requirements generated by the Renewal Assistance Program report and then updates the report when a task is completed Assistants in the upkeep of carrier product information Enter data into data management system and audit for accuracy, completeness, and conformity to established procedures Maintains and keeps records of Clients Compiles preliminary numbers for promulgating experience modification, and orders worksheets Issues and processes Client invoicing Assist is the research of invoice and billing errors Acquires an understanding of insurance brokerage business and account servicing processes Researches industry trends and governmental regulations Performs other responsibilities and duties as needed Your Responsibilities Description: Receives and responds to routine Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff Prepares written correspondence and makes telephone calls to underwriters as requested by senior staff Reviews and processes policies and endorsements for accuracy of coverage, policy, content, and form completion Evaluates proposal policies with criteria outlined in check list and notifies more senior staff of any missing items or area of concern Assists in the renewal process by requesting and gathering enrollment, volume, benefit summary reports Helps produces employee communications such as newsletter, bulletins, overhead presentations as requested by senior staff Assists with financial reporting for renewals by gathering and compiling Client details Executes any requested changes on policies Periodically assists in loss-run requests Extends expiring binders as requested by senior staff Responds to and fulfills the requirements generated by the Renewal Assistance Program report and then updates the report when a task is completed Assistants in the upkeep of carrier product information Enter data into data management system and audit for accuracy, completeness, and conformity to established procedures Maintains and keeps records of Clients Compiles preliminary numbers for promulgating experience modification, and orders worksheets Issues and processes Client invoicing Assist is the research of invoice and billing errors Acquires an understanding of insurance brokerage business and account servicing processes Researches industry trends and governmental regulations Performs other responsibilities and duties as needed Qualifications Qualifications: Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent Up to three years of Client services experience is required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Understands industry trends and governmental regulations Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings as required, including industry training sessions Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to efficiently organize work and manage time in order to meet deadlines Ability to travel by automobile and aircraft Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine Ability to work on a computer for a prolonged amount of time Ability to work outside of normal business hours as needed Legally able to work in the United States Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Accounting/Auditing and Finance Industries Insurance Referrals increase your chances of interviewing at Lockton by 2x Get notified about new Senior Account Analyst jobs in Pembroke Pines, FL . 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