Job Description
Company Description:
Our client’s customers have called them for plumbing service they know they can count on for more than 50 years. With excellent service and technical expertise, their team of plumbers is second to none! They’ve been around this long, not only because of their expertise, but because of how well they treat their customers. Our client is currently seeking a full-time Dispatch Customer Service Representative for a company that specializes in drain and sewer cleaning and plumbing.
Job Summary:
The Dispatcher/Customer Service Representative is a crucial role, responsible for managing incoming customer calls, scheduling service appointments, and dispatching technicians to job sites. The majority of customers are calling under emergency-related conditions, so this position requires the ability to work efficiently and calmly under pressure. The ideal candidate will possess excellent communication, problem-solving, and organizational skills, with a focus on providing exceptional customer service.
Responsibilities:
*This description is a basic summary, and other duties or requirements may apply.
Qualifications:Working Conditions:
Compensation:
Benefits:
Equal Opportunity Employer:
This company is an Employment Equity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, or national origin. Qualified minorities, women, and veterans are encouraged to apply.
BBSI started as a staffing company in 1972, and evolved into a Professional Employer Organization. Over time, we saw that we could make a much bigger impact for our clients by facilitating different conversations with business owners. Helping them see what they couldn’t see before is what drives us. So, we changed the way we do business. Today, we stand shoulder-to-shoulder with business owners and are relentless in our pursuit of their success.
BBSI started as a staffing company in 1972, and evolved into a Professional Employer Organization. Over time, we saw that we could make a much bigger impact for our clients by facilitating different conversations with business owners. Helping them see what they couldn’t see before is what drives us. So, we changed the way we do business. Today, we stand shoulder-to-shoulder with business owners and are relentless in our pursuit of their success.
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