Job Description

Overview At ServiceMaster, we embrace a “Think Like An Owner” mindset that sets us apart. Here, passion sparks innovation, empowerment fuels decision-making, and accountability unites us in achieving impactful results. Are you ready to join a team where your work makes a difference, your ideas shape success, and you are empowered to take charge of your career? Let’s build something great— together! What We Offer Medical, Dental, and Vision start the first day of the month following your date of hire 401(k) match 15 days paid time off and paid holidays, including 2 floating holidays Career growth and advancement Franchise Business Consultant We are currently looking for a talented and dynamic Franchise Business Consultant to join our team. In this role, you\'ll have the opportunity to drive franchisee sales and profit, coach for operational excellence, and enforce brand standards by providing high-level business consulting expertise and advice to a defined group of franchisees. What You Will Do Drive revenue growth by developing annual sales, marketing, and financial plans for each franchisee Perform business evaluations Track and facilitate progress by gathering and analyzing data, making recommendations, building commitment, and overcoming objections Provide training and advise franchisees on evaluating and acting on financial analysis tools, such as profit and loss statements, balance sheets, cash flow reviews, financial KPIs, pricing strategies Identify business needs and opportunities to improve performance and growth by leveraging company operating systems or resources Facilitate learning and sharing of best practices in a wide variety of formats, including group presentations and face-to-face training Ensure full brand standards compliance with all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences Provide action plans with timing to resolve any system noncompliance Perform field audits for quality assurance Assist Directors of Business Development in managing regional initiatives and projects, coaching and guidance for other BDC IIs, owner support for escalated issues, data gathering and reporting responsibilities, and assisting with market expansion and sales initiatives in the assigned region Act as lead for conventions and other events, including representing the brand, owning content, programming, and scheduling, and other logistics Represent the business unit in franchise councils and take ownership of various responsibilities within the council Serve as primary liaison for franchisee renewals, collections, insurance, royalties, etc. Operate a motor vehicle when traveling to conduct field audits, site visits What You Will Bring Experience in project management, leadership, budgets, profit & loss, employee supervision, customer service, and conflict resolution required Sales experience in the service industry preferred Multi-unit franchise operations or strategic business planning experience preferred Valid, permanent driver’s license and a clean driving record required Business and financial acumen Strategic and innovative thinking skills Project management, organization, multi-tasking, and prioritization skills Coaching and influencing skills Executive presence with the ability to speak publicly Proficiency in Microsoft Office applications Ability to review financials and key metrics and determine corrective action Ability and willingness to travel as needed, including overnight Bachelor’s degree in business or related field or equivalent; Master’s degree preferred 5+ years of experience in business operations management or related field Compensation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including skill sets, experience and training, licensure and certifications, and other business needs. A reasonable estimate of the current range is $100,000 to $110,000. About ServiceMaster Brands ServiceMaster Brands is a leading franchise provider of needs-based residential and commercial services in restoration, cleaning, moving, and bioremediation. The company is home to over 3,200 franchisees across 4,600+ locations, serving over 1,000,000 homes and businesses each year. We operate seven brands across 50 states and nine countries with $3.5B in system-wide sales. #J-18808-Ljbffr Merry Maids®

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